SHPMY CRM Purchase & License Policy

Product & scope

SHPMY CRM is business software designed primarily for real-estate lead management, lead distribution, team assignment, follow-up workflows, project management, reporting and related sales operations.

The public sandbox is a limited demonstration. For security, privacy, commercial and product-policy reasons, not every production feature, integration, administrative function or implementation detail is displayed publicly. A guided demonstration may be used to show additional functionality.

Purchase price

Unless a written quotation, order form or invoice states otherwise, the current price for the SHPMY CRM business software license is USD $4,999 as a one-time purchase.

Currency conversions displayed on shpmy.com are estimates for convenience. The binding transaction amount and currency are those stated on the applicable quotation, invoice or approved Payoneer payment request.

License

After full cleared payment and subject to these terms, SHPMY grants the purchasing organization a perpetual, non-exclusive business-use license to the SHPMY CRM software package or deployment supplied under the applicable order.

The license permits use by the purchasing organization and its authorized personnel for its own business operations. A perpetual software license does not mean that separately provided hosting, cloud infrastructure, managed storage, third-party APIs, support, maintenance or custom development are free forever.

Restrictions

Unless SHPMY expressly agrees in writing, the purchaser may not resell, sublicense, commercially redistribute, publish, copy for competing resale, provide unauthorized third parties access to, or remove ownership notices from SHPMY CRM or its proprietary components.

Source-code ownership and intellectual-property ownership are not transferred merely because a customer purchases a business-use license. Any source-code rights or broader transfer rights must be stated explicitly in a separate signed agreement.

Payment

Orders are confirmed once the required payment has successfully cleared through SHPMY's approved payment provider or banking channel. SHPMY currently supports business payment requests through Payoneer where available.

The customer must provide accurate legal, billing and contact information. Bank, foreign-exchange, intermediary or payment-provider charges are allocated according to the applicable invoice or payment request.

Delivery & onboarding

After successful payment and any required verification, SHPMY will begin the agreed delivery, configuration or onboarding process. Timing depends on the purchased scope, customer responsiveness, hosting choice, integrations, migration requirements and custom work.

Any delivery date stated before final technical review is an estimate unless the applicable written order expressly identifies it as a binding deadline.

Managed backend storage & hosting

The current base fee is USD $8 per month. This service is designed to let the customer use SHPMY without personally administering routine backend storage capacity. SHPMY may use Oracle Cloud Infrastructure or another reputable cloud provider and may migrate providers when reasonably necessary for reliability, security, cost, compatibility or availability.

The managed storage service is designed to scale with normal business usage; however, it is not an unconditional promise of infinite or unlimited storage. Cloud providers charge according to resources and usage. If a customer's database, file storage, backups, bandwidth, compute requirements or other infrastructure usage becomes unusually high, requires dedicated resources, or materially exceeds the standard service profile, SHPMY may propose a higher-capacity plan or separate infrastructure charge before continuing that expanded usage.

The $8 monthly charge is separate from the $4,999 perpetual software license. Failure to pay the managed-storage fee may result in suspension of SHPMY-managed backend hosting after reasonable notice, without cancelling ownership of the customer's already-paid software license.

Where technically feasible and separately agreed, a customer may use its own approved infrastructure instead of SHPMY-managed hosting, in which case the customer is responsible for its hosting, security, backups, capacity, administration and third-party charges.

Data & privacy

Customers remain responsible for ensuring that the lead, customer, employee and other information they place into SHPMY CRM is collected and processed lawfully and that required notices or permissions have been obtained.

When SHPMY provides managed backend hosting, customer data may be stored or processed using third-party cloud infrastructure. SHPMY will take reasonable technical and organizational measures appropriate to the service, but no internet or cloud system can be guaranteed to be completely immune from interruption, loss or unauthorized access.

A separate SHPMY Privacy Policy will describe personal-data handling, cloud hosting, retention, security, subprocessors and contact procedures in greater detail.

Third-party services

SHPMY CRM may rely on or integrate with third-party services, including cloud hosting, payment providers, messaging platforms, email services, advertising platforms, APIs and other infrastructure. Their availability, terms, pricing, functionality and policies are controlled by those providers.

SHPMY is not responsible for outages, restrictions, policy changes or charges independently imposed by third parties, although SHPMY may reasonably assist with migration or alternatives where part of the customer's agreed service.

Refunds

Because SHPMY CRM is digital business software and may involve provisioning, access, configuration, intellectual-property exposure and onboarding work, purchases are generally non-refundable after delivery, activation, software/package access, customization work or onboarding has begun, except where a refund is required by applicable law or SHPMY expressly agrees otherwise in writing.

If SHPMY is unable to provide the purchased product materially as described and cannot reasonably remedy the issue, the parties may agree on an appropriate correction, credit or refund.

Support, maintenance & custom work

Only support, maintenance, integrations, migration, hosting or custom development specifically included in the applicable proposal, invoice or written order are included in the purchase price. Work outside that scope may be quoted separately.

Any included onboarding/support period will be stated in the applicable sales documentation. The $8 managed-storage plan covers the storage/hosting service described above and does not automatically include unlimited development, feature changes or consulting.

Customer responsibilities

• Protect account credentials and restrict access to authorized personnel.
• Use SHPMY CRM lawfully and comply with applicable privacy, marketing and data-protection rules.
• Provide accurate information required for configuration, billing and integrations.
• Maintain any customer-controlled systems, credentials, APIs and infrastructure where SHPMY is not responsible for hosting them.
• Promptly report suspected unauthorized access or security incidents affecting SHPMY CRM.

Intellectual property

SHPMY, the SHPMY name and logo, software designs, workflows, documentation, code, interfaces and other proprietary materials remain the intellectual property of SHPMY or their respective owners unless a separate signed agreement expressly transfers specified rights.

No guarantee of business results

SHPMY CRM is a workflow and management tool. SHPMY does not guarantee a specific number of leads, sales, transactions, revenue, conversion rate or other business result from use of the software.

Limitation of liability

To the maximum extent permitted by applicable law, SHPMY will not be liable for indirect, incidental, special or consequential losses arising from lost profits, lost opportunities, business interruption, third-party service failures, customer misuse or unauthorized access outside SHPMY's reasonable control.

Any negotiated liability cap or additional warranty will be stated in the applicable signed order or agreement. Mandatory legal rights that cannot lawfully be excluded remain unaffected.

Suspension

SHPMY may suspend managed services when reasonably necessary because of fraud, unlawful activity, serious security threats, unauthorized redistribution, material violation of these terms, or non-payment of recurring services after reasonable notice.

Changes to these terms

SHPMY may update these terms for future purchases or services. The version accepted by a customer at the time of purchase governs that purchase unless both parties subsequently agree otherwise in writing. Changes to recurring managed services may be communicated before they take effect.

Acceptance

By checking an agreement box, signing an order document, approving a quotation, submitting payment or otherwise expressly accepting these terms, the purchaser confirms that they are authorized to act for the purchasing organization and agree to this Purchase & License Policy.

SHPMY may retain reasonable records of acceptance, including the accepted policy version, buyer details, timestamp, invoice/order identifier and payment reference.